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Email the Help Desk and include a description of the issue or technical assistance request. Your email automatically creates a ticket within our Help Desk system.
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Informatics Help Desk
The Informatics Help Desk is a cloud-based technical assistance ticketing service that supports the informatics needs of our members and partners. The Help Desk also serves as a community repository for information about our work and member services. Email us today—no question or request is too small!
When to Use the APHL Informatics Help Desk
The Help Desk can be used by APHL members and public health partners to:
- Request technical assistance
- Initiate a request for a new informatics project
- Ask for HL7 vocabulary assistance
- Ask a question about Rhapsody
- Identify best practices for ELR solutions